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Nozzles of one or most channels are missing.

  • Attempt a normal head clean from the printers control panel.

 

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Clogged nozzles detected. Perform clean from the Admin menu.

  • The cleaning function from the admin menu is similar to the heavy head cleaning function, yet slightly more powerful and takes up to 35 minutes to complete.

 

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Labels and/or fine text on proofs are fuzzy and not readable (mostly P7500 and P9500).

  • Select paper settings.
  • Navigate to the advanced paper setting and turn lateral feed adjustment off.

 

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Paper not being detected when loaded.

  • More often than not, the paper sensor does not function properly due to paper residue.

 

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