HOW TO ACTIVATE YOUR SUBSCRIPTION IN 1-2-3

Go to www.enfocus.com and click ‘Sign in’ at the top of the page to sign in with your Enfocus ID. If you don’t have an Enfocus ID yet, click the ‘...

Nozzles of one or most channels are missing.

Attempt a normal head clean from the printers control panel. This setting is found under maintenance > head clean. If a normal clean does ...

Clogged nozzles detected. Perform clean from the Admin menu.

The cleaning function from the admin menu is similar to the heavy head cleaning function, yet slightly more powerful and takes up to 35 minutes t...

Labels and/or fine text on proofs are fuzzy and not readable (mostly P7500 and P9500).

Select paper settings. Navigate to the advanced paper setting and turn lateral feed adjustment off. Next, navigate to the print adjustment se...

Paper not being detected when loaded.

More often than not, the paper sensor does not function properly due to paper residue.  To solve this minor issue, a light clean of all paper s...

How to set up your Nix Color Sensor

Step 1: Wake your device Wake up your Nix by plugging it into the USB charging cable, and the cable into a charger until fully charged Step 2: D...

GTI D50 & D65 lamps

 D50 Tubes FAQ's: Everything you need to know about how light affects color management Question Answer Why do I need D50 tubes? Color is Ligh...

Proofs are failing verification and/or media calibration is required.

Proofs usually fail due to 1 of 2 reasons, it’s either software or hardware related. Normally, if your inks are expired (especially primary colors)...

Proofs failing verification.

Proofs usually fail due to 1 of 2 reasons, it’s either software or hardware related. Overtime, your calibration and optimization within Fiery XF do...

Experiencing “fatal error” within the software when the printer is in its ready state.

“Fatal Error” are issues occurring during loss of communication events. In order to drive the Epson printer and especially the measurement device, ...

Why create ICC profiles for your device and implement color management?

Author: John PantonDate: 06/05/2024 The real benefits of profiling ones output devices and implementing color management are often overlo...

How to chose the right Pantone guide?

Curious about Pantone? We're here to help! Question Answer What does the "C" and the "U" stand for in the reference? The "C" in the reference ...